Terms of service

Terms of Service

Mia Beads Last updated: June 2026

 

Overview

Welcome to Mia Beads. The terms "we", "us", and "our" refer to Mia Beads, an Australian sole trader.

Mia Beads operates this store and website to provide you with a curated shopping experience for handmade jewellery, including bracelets and necklaces (the "Services"). Our store is powered by Shopify.

These Terms of Service ("Terms"), together with our Privacy Policy and Returns & Refund Policy, govern your use of the Services and your purchases from us. Please read them carefully. By visiting, interacting with, or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use or access our Services.

Nothing in these Terms limits or excludes any rights you have under the Australian Consumer Law (ACL), Schedule 2 of the Competition and Consumer Act 2010 (Cth).

 

1. Access and Account

By using the Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have the consent of a parent or guardian.

If you create an account, you are responsible for keeping your account credentials secure and for all activity under your account. You must not transfer, sell, or assign your account to any other person.

You represent that all information you provide to us — including your name, contact details, billing and shipping information — is accurate, current, and complete.

 

2. Our Products

All Mia Beads products are handmade. Minor variations in colour, bead placement, size, or finish between items and product images are a natural characteristic of handmade jewellery and are not considered defects.

We make every effort to represent our products accurately. However, colours and appearance may differ from how they display on your screen depending on your device and settings. We do not warrant that product quality or appearance will exactly match what is shown on the website.

Product descriptions and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities available to any person or region.

 

3. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion, for any reason. Your order is not accepted until we confirm acceptance and process your payment. We will notify you by email if we are unable to accept or fulfil your order.

Please review your order carefully before submitting, as we may be unable to cancel an order once it has been accepted.

Purchases made through our Services are intended for personal or household use and not for commercial resale or export.

 

4. Pricing and Billing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice. The price charged for your order will be the price displayed at the time of purchase and confirmed in your order confirmation email.

Shipping and handling costs are calculated separately and displayed at checkout.

We may offer promotions or discounts from time to time, which will be governed by their own terms. Where there is a conflict between promotional terms and these Terms, the promotional terms will apply.

You warrant that any payment information you provide is accurate and that you are authorised to use the nominated payment method. We do not store full card or financial account details.

 

5. Shipping and Delivery

Orders are dispatched in accordance with our Shipping Policy. All delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or circumstances outside our control.

 

6. Intellectual Property

All content on our website — including product photographs, text, branding, logos, designs, graphics, and the selection and arrangement of content — is owned by or licensed to Mia Beads and is protected by Australian and international intellectual property laws.

You may use the Services for your own personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, or transmit any content from our website without our prior written permission.

Mia Beads's name, logo, and product names are our trademarks and must not be used without our prior written consent. Shopify's name, logo, and associated marks are trademarks of Shopify Inc.

 

7. Optional Third-Party Tools

We may provide access to third-party tools through our Services (for example, review or chat tools). These are provided "as is" without any warranties or endorsement from us, and we have no control over them. Your use of any such tools is at your own risk. Please review the terms of the relevant third-party provider before using their tools.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites. If you follow a link to a third-party site, you do so at your own risk. We recommend reviewing the privacy and terms of any site before engaging with it.

 

9. Relationship with Shopify

Our Services are hosted and powered by Shopify Inc. However, all sales are made directly between you and Mia Beads. Shopify is not responsible for any aspect of your purchases or transactions with us, and you release Shopify and its affiliates from any claims arising from your purchases from Mia Beads.

Certain personal information you submit through our Services is collected and processed by Shopify. See our Privacy Policy and Shopify's Privacy Policy at shopify.com/legal/privacy for more information.

 

10. Privacy

Your use of our Services is subject to our Privacy Policy, available on our website. By using the Services, you confirm you have read and understood it.

 

11. Feedback and Reviews

If you submit feedback, reviews, suggestions, or other content to us ("Feedback"), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish, and distribute that Feedback for any purpose, including to operate and improve our Services.

You confirm that you own or have the right to submit any Feedback, and that it is accurate and does not infringe any third-party rights. We are not obliged to act on, publish, maintain, or compensate you for any Feedback. We may remove Feedback that we consider unlawful, offensive, or in breach of these Terms.

 

12. Errors, Inaccuracies, and Omissions

Occasionally our website may contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or shipping information. We reserve the right to correct any errors and update information at any time without prior notice, including after an order has been submitted.

 

13. Prohibited Uses

You may use our Services for lawful purposes only. You must not:

  • Use the Services for any unlawful, fraudulent, or harmful purpose

  • Infringe our intellectual property rights or those of any third party

  • Harass, abuse, intimidate, or harm any person

  • Transmit false, misleading, or unsolicited communications (including spam)

  • Upload viruses, malware, or any code that could affect the operation of our Services

  • Collect personal information of others without their consent

  • Reproduce, resell, or exploit any part of the Services without our consent

  • Use automated tools, bots, scrapers, or AI systems to access or extract data from the Services without our permission

  • Attempt to circumvent any security, access controls, or technical restrictions on the Services

We reserve the right to suspend or terminate your access to the Services at any time if we determine you have breached these Terms.

 

14. Automated Access and AI Agents

If you use, or allow, any automated software or AI agent ("Agent") to access our Services on your behalf, that Agent must at all times:

  • Identify itself as an Agent in all requests (not mimic human behaviour)

  • Not circumvent CAPTCHAs or other measures intended to distinguish human from automated access

  • Respond truthfully if asked whether interactions are from a human or a computer

  • Comply with any request from us to cease access

We may limit or block automated access to our Services using technical measures.

 

15. Termination

We may suspend or terminate your access to the Services at any time, without notice, if we reasonably believe you have breached these Terms or for any other legitimate reason. You remain responsible for any amounts owed up to the date of termination.

Sections relating to intellectual property, feedback, disclaimers, liability, indemnification, and governing law will continue to apply after termination.

 

16. Disclaimer of Warranties

To the fullest extent permitted by law, our Services and products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Services will be uninterrupted, error-free, or secure.

This disclaimer does not affect your statutory rights under the Australian Consumer Law, which cannot be excluded.

 

17. Limitation of Liability

To the fullest extent permitted by law, Mia Beads and our affiliates, officers, employees, agents, and service providers (including Shopify and its affiliates) are not liable for any indirect, incidental, special, consequential, or punitive loss or damages — including lost profits, lost data, or business interruption — arising from your use of the Services or any products purchased through them.

Our liability to you for any claim will not exceed the amount you paid for the product or service giving rise to the claim.

Nothing in this section limits any rights you have under the Australian Consumer Law that cannot lawfully be excluded.

 

18. Indemnification

You agree to indemnify and hold harmless Mia Beads, Shopify, and our respective affiliates, officers, employees, agents, and service providers from any losses, damages, claims, or costs (including reasonable legal fees) arising from: (1) your breach of these Terms; (2) your violation of any law or the rights of any third party; or (3) your use of the Services.

 

19. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

 

20. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that right. These Terms, together with our Privacy Policy, Returns & Refund Policy, and Shipping Policy, constitute the entire agreement between you and us regarding your use of the Services, and supersede any prior agreements or understandings.

 

21. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights and obligations under these Terms without your consent.

 

22. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You and Mia Beads submit to the non-exclusive jurisdiction of the courts of New South Wales for any disputes arising under these Terms.

 

23. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on our website. Material changes will be notified in accordance with applicable law. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

 

24. Contact

Questions about these Terms should be directed to:

Mia Beads Email: miabeadsbyele@gmail.com Address: 19 Nile Close, NSW 2534, Australia Website: mia-beads.myshopify.com